Retailer · Tertiary layer

Give every retailer a 24/7 way to order, earn and track

Reorders shouldn’t wait for a rep to show up. SalesDiary’s retailer app puts self-ordering, schemes, Turnover Discount slabs, loyalty and delivery status in the shopkeeper’s hand.

RetailerShop OwnerCounter staff
In the SalesDiary flow
ToD ToD slab 2 · loyaltyReorder ₹8.4k
The reality today

The counter runs on paper and rep visits

Reorders wait for a visit

If the rep doesn’t come, the reorder doesn’t happen — and the shelf goes empty.

Schemes & ToD on paper

Turnover Discount slabs, schemes and ledgers live on paper, so the retailer can’t see what they’ve earned.

Offtake is a guess

Without tertiary capture, true demand at the counter stays invisible to the brand.

An always-on counter in the retailer’s pocket

24/7 self-ordering

Rule-based refill reminders and order suggestions, with live scheme and stock visibility.

Turnover Discount & schemes

ToD slabs, schemes and eligibility shown in-app, so the retailer always knows the next slab.

Loyalty & ledger

Loyalty points, redemption and a running ledger — all transparent in one place.

Live delivery status

Track order and delivery status in real time, with WhatsApp notifications.

Expected impact

What an always-on retail channel delivers

74%
Repeat ordering
24/7
Always-on channel
In-app
ToD & loyalty
QR
True offtake
Indicative outcomes from SalesDiary deployments; actual results vary by category and rollout.
Best-fit industries
FMCGBeveragesCosmeticsFresh Foods

Let retailers order the moment they need to

See self-ordering, Turnover Discount slabs and loyalty in the retailer app.